CCTV London - AMSSL

AMSSL provide a 24/7 365 days per year CCTV maintenance service. Depending on the type and level of CCTV maintenance service required we have a suitable package to cater for all your business needs.

We also hold a large quantity of equipment spares for most CCTV systems, thereby ensuring that down time is minimised should anything need replacing on your CCTV system .

We pride ourselves on providing an excellent level of service whilst remaining competitive. Our aftersales service is second to none. AMSSL provide CCTV System maintenance for both new and existing system.

AMSSL are skilled in maintaining both existing and cutting edge technologies to the highest standard, including Biometric devices such Iris scan, fingerprint and facial recognition systems.

 

• Check history of CCTV system since last maintenance service
• Visual inspection relevant CCTV components including cameras, cabling & connections for signs of deterioration or damage
• Check all CCTV control equipment (monitors, VCR, DVR, Multiplexer, etc)
• Check and clean cameras, lenses and housings where required
• Check lenses for correct field of view and adjust cameras where required
• Check camera pictures for correct field of view and adjust where required
• Check and test remote signalling equipment where required
• Check recording and playback quality
• Check transmission of images to remote centres where required
• Repair any faults within timescales
• Train or retrain the users on the use of the CCTV system (when required).
• Record and log any system and camera test results
• When required update camera system shot books and GUI maps
• Return the CCTV system to operational status
• Provide customer with signed and dated report sheet

Being conveniently located in central London we can  provide a fast and efficient call out service and CCTV maintenance to the whole of the South East and the Greater London area. If you are looking for or need a experienced specialist CCTV Maintenance Company then look no further, and let us quote you today.

AMSSL CCTV Maintenance Service

With AMSSL you can look forward to many years of trouble free service. Careful selection of tried and tested robust parts ensure long term, high performance – giving you excellent value for money. And if you want additional peace of mind, AM Security Service can also offer a range of services to extend and enhance your standard one-year warranty. At home or at work, AMSSL warranties help keep your products at peak performance. You can extend your warranty to three years on products. When your warranty runs out, we’ll continue supporting you, making any repairs necessary at a very reasonable cost. AMSSL service options help you protect your investment for years to come.

All products selected by AMSSL come with a minimum standard one-year warranty. For further assurance, you can choose to extend this to three years . Reliability is the key to a successful business, and when things go wrong you need to know that help is at hand. With an AMSSL enhanced warranty you’ll have a fast, efficient service for full peace of mind.

Standard warranty

• Our one-year warranty includes different repair and maintenance services depending on the products and system you purchase. These are explained below and we’ll advise which apply to your own product.

Call-out

• To get you up and running as soon as possible, our call-out service will send an engineer to your premises the next working day. We aim to repair your product within one hour of arrival. If this is not possible for any reason, the engineer will outline your options - and if it’s uneconomical for us to carry out a repair, we’ll offer you a replacement product instead.

• If your product develops a fault we’ll collect, repair and return it within five working days. If it can’t be economically repaired, we’ll replace it with an equivalent product.
  Carry-in
• Simply take your faulty product to your nearest Epson Express Centre where our technicians will diagnose the fault and repair or replace it. Please call the Express Centre before travelling to check that they support your particular model.

• With this option, we’ll collect your faulty product and deliver an equivalent replacement to you on the next working day.
  Epson CoverPlus

This optional, additional warranty extends your peace of mind for three years from the date of purchase.

Specifically designed for business use, our enhanced warranty covers a wide range of CCTV products, parts and equipment. It can extend your standard cover by one, two or three years. With an enhanced warranty, simply contact AMSSL at the first sign of trouble and we’ll arrange for an engineer to visit your premises within eight working hours. The engineer will normally be able to repair it within one hour of arrival. However, if it’s not possible to repair your equipment within 16 working hours, or if it would be uneconomical to do so, we’ll replace it with an equivalent product. Robust and productive, Epson products are hard to beat. However some components will inevitably wear out and will need to be replaced at regular intervals, depending on your workload.

Professional CCTV Ttraining

Our training option is an excellent way to ensuire you get the best out of your CCTV System. We’ll give up to two staff members a hands-on, practical learning session. This includes showing them how to: Record, Playback and View CCTV Images. We’ll also demonstrate the software settings, options and additional features.

For whatever purpose you bought your CCTV System , we’ll advise on how to maximise the benefits – thereby increasing the value of your investment. If you need further advice following training, there are many ways AMSSL can help. You can access our support and problem solving team online, by phone and via the user manuals.

During training, we’ll familiarise your staff with each of these options.

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